OpenGoose · Legal

Terms of Service

The agreement that governs your use of OpenGoose.

Effective 7 July 2026 · Last updated 7 July 2026 · Version 1.0

1. Agreement to the Terms

These Terms of Service (the "Terms") form a binding agreement between you ("you" or "User") and GooseMind LLC ("OpenGoose," "we," "us," or "our"), governing your access to and use of the OpenGoose desktop, mobile, and web applications, the opengoose.ai website, application programming interfaces, and all related features and services (together, the "Services").

By creating an account, clicking "I agree," downloading, accessing, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind it, and "you" refers to that organization.

These Terms include any product-specific or plan-specific terms, usage policies, and documentation we make available and reference within the Services (collectively, the "Additional Terms"). If there is a conflict, the Additional Terms control for the feature they govern.

2. Definitions

• "Account" — the registered profile through which you access the Services, created and authenticated through our identity provider.
• "Content" — any text, prompts, files, images, and other materials that you submit to, or that are generated for you through, the Services.
• "User Content" — Content that you submit.
• "AI Output" — Content (including text and generated images) produced by artificial-intelligence models in response to inputs submitted through the Services.
• "Model Provider" — a third-party provider of a large language model or other AI model made available through the Services (for example, the providers of Claude, GPT, Gemini, Grok, DeepSeek, Kimi, or Qwen).
• "BYOK" — the "bring your own key" mode in which you configure your own Model Provider API credentials.
• "Cloud Service" — the mode in which OpenGoose routes AI requests to Model Providers on your behalf under a free or paid plan.
• "Subscription" — a paid plan (Pro or Max) that grants access to specific features and usage allowances.

3. Eligibility & Age Requirements

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an Account and enter into these Terms on your own behalf. We may make the Services available to users who are at least 16 (or the minimum age of digital consent in their country, whichever is higher) only with the verifiable consent and supervision of a parent or legal guardian who agrees to these Terms.

The Services are not directed to children, and we do not knowingly permit use by anyone under 13 (or under 14 where required by local law, such as in mainland China). If we learn we have collected a child's personal information without appropriate consent, we will delete it. See the Privacy Policy.

You may not use the Services if you are barred under applicable law, or if you are located in or a resident of a country or region subject to comprehensive sanctions (see Section 20).

4. Accounts & Registration

To use most features you must register for an Account. You agree to provide accurate, current, and complete information and to keep it up to date. Authentication is handled through our identity provider; you are responsible for maintaining the confidentiality of your credentials and for all activity under your Account.

Notify us promptly of any unauthorized use of your Account. We are not liable for loss arising from unauthorized use that results from your failure to safeguard your credentials. You may not share, sell, or transfer your Account, create an Account by automated means, or impersonate another person.

Account deletion. You may delete your Account at any time from within the application (Settings), or by contacting support@opengoose.ai. Deleting your Account initiates deletion of your personal data as described in the Privacy Policy, subject to limited retention required or permitted by law.

5. The Services

OpenGoose is an AI chat workspace. Depending on your plan, platform, and configuration, the Services include:

• Chat — conversational access to multiple AI models, including multi-model and model-committee features, using either the Cloud Service or your own keys (BYOK).
• Image generation — generating images within a conversation using third-party image models.
• Memory — optional personalization that lets the Services retain information across sessions to improve responses; you can review and delete memory where the Services provide those controls.
• Conversation sharing — creating a public link to a read-only snapshot of a conversation. Anyone with the link can view the shared content, without signing in, until you revoke the link (see Section 10).
• Sync — synchronizing your conversations, settings, and enabled memory across your devices.

We offer the Services across multiple platforms (macOS, iOS, Windows, Linux, Android, and web). We may add, change, suspend, or discontinue any part of the Services, and impose or modify limits (such as rate limits, usage allowances, and file-size limits), at our discretion, using commercially reasonable efforts to give notice of material adverse changes where practicable.

Beta features. Some features may be identified as beta, preview, or experimental; they are provided "as is," may change or be withdrawn at any time, and may be subject to Additional Terms.

6. AI Features & Outputs

Nature of AI Output. The Services use probabilistic AI models. AI Output may be inaccurate, incomplete, outdated, offensive, or otherwise inappropriate, and may not reflect our views. You are solely responsible for evaluating AI Output and any use you make of it. AI Output is not professional advice — do not rely on it as a substitute for professional legal, medical, financial, tax, or other advice, and independently verify important information.

No high-risk use. The Services are not designed or authorized for use where failure or inaccuracy could lead to death, personal injury, or severe physical, environmental, or property damage.

Ownership of Output. As between you and OpenGoose, and subject to your compliance with these Terms and applicable Model Provider terms, we assign to you whatever rights we may have in the AI Output generated from your inputs. You are responsible for your inputs and AI Output, including ensuring they do not infringe third-party rights or violate law. Because AI models may generate the same or similar output for different users, AI Output may not be unique, and we do not guarantee you can obtain exclusive rights in it.

How your inputs are processed. To generate AI Output, the Services transmit your inputs (and, depending on the feature, related context such as prior messages in the conversation or enabled memory) to the applicable Model Provider. This involves sharing your Content with third parties, including third-party AI providers. By using an AI feature, you direct us to transmit the relevant Content for that purpose. Details, the Model Providers involved, and our commitment not to use your Content to train models are in the Privacy Policy.

7. Bring Your Own Key (BYOK)

If you configure your own Model Provider API credentials, you represent that you are authorized to use them and that your use complies with the applicable Model Provider's terms. In BYOK mode, your requests are sent from the Services directly to the Model Provider you selected under your own account and terms; your relationship with that provider is solely between you and them, and you are responsible for all fees, usage limits, and compliance obligations they impose. We act as a conduit and are not responsible for the availability, pricing, content policies, or acts or omissions of any Model Provider you access via BYOK. You are responsible for keeping your credentials secure.

8. Subscriptions, Billing & Refunds

8.1 Plans and pricing

We offer a free plan and paid Subscriptions with different features and usage allowances. Current plans and prices are shown in the Services and currently include:

Prices are exclusive of taxes unless stated otherwise; you are responsible for applicable taxes. Prices, plans, features, and allowances may change; we will give notice of price increases as required by law and, where applicable, before they apply to your next billing cycle.

8.2 Usage allowances and fair use

Cloud Service plans include usage allowances measured in credits or equivalent units and may be subject to rolling limits (for example, per rolling 5-hour and per weekly window), rate limits, and other fair-use controls. If you exceed an allowance, features may be temporarily limited until the window resets or you upgrade. We may adjust allowances to protect the reliability and integrity of the Services.

8.3 Billing, auto-renewal & payment methods

Subscriptions are billed in advance on a recurring basis (monthly or annually) and automatically renew until cancelled. Depending on where you purchase, payment is processed by the Apple App Store (via your Apple Account), Google Play (via your Google Account), Stripe (web/desktop checkout and customer portal), or, where offered, an activation code. You authorize us and our payment processor to charge your selected payment method for the Subscription and applicable taxes on each renewal, at the then-current price, until you cancel. Where you purchase through Apple or Google, billing, renewal, and refunds are managed by that platform under its rules.

8.4 Cancellation

You may cancel at any time. For Apple or Google purchases, manage or cancel through that platform's subscription settings; for Stripe purchases, cancel via the in-app subscription settings or customer portal. Cancellation takes effect at the end of the current billing period; you keep paid access until then, and the plan will not renew thereafter.

8.5 Refunds

Except where required by law or expressly stated, payments are non-refundable and we do not provide refunds or credits for partial periods, unused allowances, or downgrades. Refunds for Apple App Store or Google Play purchases are handled by those platforms under their policies. Nothing here limits any non-waivable statutory rights you may have (such as statutory withdrawal or cooling-off rights, or consumer-guarantee rights).

8.6 Trials and promotions

We may offer free trials or promotional pricing. Unless cancelled before the trial ends, a trial may automatically convert to a paid Subscription at the then-current price. Promotions are subject to their stated terms and may be modified or withdrawn.

9. Acceptable Use

You agree not to misuse the Services. Without limitation, you may not, and may not permit anyone else to:

1. use the Services in violation of any applicable law, regulation, or third-party right;
2. submit, generate, or store Content that is unlawful, defamatory, harassing, hateful, or that incites violence;
3. create, solicit, or distribute child sexual abuse material, or any content that sexualizes, exploits, endangers, or grooms minors;
4. generate non-consensual intimate imagery, or sexual or deceptive imagery of real, identifiable individuals without consent (including via the image-generation features);
5. develop, obtain, or deploy weapons, malware, ransomware, or exploits, or content that meaningfully facilitates serious harm, including chemical, biological, radiological, nuclear, or high-yield explosive weapons;
6. infringe, misappropriate, or violate any intellectual-property, privacy, publicity, or other right;
7. engage in fraud, phishing, spam, deceptive practices, or impersonation, including presenting AI Output as human-generated where doing so is deceptive or unlawful;
8. probe, scan, or test the vulnerability of, or breach or circumvent, any security or authentication measure, rate limit, usage allowance, or access control;
9. access the Services to build a competing product, or reverse engineer, decompile, or extract source code or model weights, except where this restriction is prohibited by law;
10. use automated means to scrape or extract data, or place unreasonable load on the Services; or
11. remove, obscure, or alter any proprietary notices.

We may investigate suspected violations, cooperate with law enforcement, and remove or restrict Content or access as described in Section 15.

10. Your Content, Sharing & Reporting

The Services let you create Content and, if you choose, publish a conversation through Conversation Sharing. You are responsible for your Content and for ensuring you have the right to share it.

Conversation Sharing. When you create a share link, you make a read-only snapshot of the selected conversation, including its attachments and generated images, publicly accessible to anyone with the link, without sign-in, until you revoke it. Do not share Content containing personal or confidential information you are not authorized to disclose. Revoking a link disables future access and removes the public copy, but content already viewed, cached, indexed, or copied may persist outside our control.

Reporting & removal. If you encounter objectionable publicly shared Content, report it to support@opengoose.ai. We aim to review reports and act — including removing Content and, where appropriate, disabling the responsible Account — within 24 hours where reasonably practicable. We may, but are not obligated to, monitor Content, and we may remove or restrict Content or accounts that violate these Terms.

11. Content Ownership & Licenses

You own your Content. These Terms do not transfer ownership of your User Content to us. To operate the Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and adapt your User Content solely as necessary to: (a) provide, maintain, secure, and improve the Services; (b) route inputs to Model Providers and deliver AI Output at your direction; (c) enable features you use (such as sync and sharing); and (d) comply with law. This license ends when your User Content is deleted from our systems, except for content you shared publicly or that others retain copies of, and limited backups described in the Privacy Policy.

We do not use your Content to train AI models. We do not use your User Content or AI Output to train our own or third parties' AI models, and we route Cloud Service requests to Model Providers under terms that do not use submitted data to train their models by default. Any use of de-identified or aggregated data is described in the Privacy Policy.

Feedback. If you send suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or obligation to you.

12. Intellectual Property

The Services, including their software, design, text, graphics, logos, and the "OpenGoose" and "Goose" names and marks, are owned by GooseMind LLC or its licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or internal business purposes. All rights not expressly granted are reserved. The Services may include open-source software licensed under its own terms, which control for the applicable component.

13. Third-Party Services

The Services interoperate with third-party products, including Model Providers, payment processors, and cloud infrastructure, storage, and authentication providers. We do not control and are not responsible for third-party services, their content, or their privacy and security practices, and your use of them may be subject to their own terms. Reference to a third party is not an endorsement.

14. Privacy

Our collection and use of personal information is described in the Privacy Policy, which forms part of these Terms. By using the Services you acknowledge the practices described there, including how Content is processed by Model Providers to deliver AI features.

15. Termination & Suspension

You may stop using the Services and delete your Account at any time. We may suspend or terminate your access, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms or applicable law, to protect the Services or other users, to respond to legal or security requirements, or if providing the Services becomes commercially or legally impracticable. Where practicable and lawful, we will give notice.

On termination, your right to use the Services ceases. We may delete your Content following termination, subject to the retention practices in the Privacy Policy; please export anything you wish to keep beforehand. Provisions that by their nature should survive (including Sections 6, 8.5, 11–13, and 16–23) survive termination.

16. Disclaimers

To the maximum extent permitted by law, the Services and all Content and AI Output are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, timely, or error-free, that defects will be corrected, or that AI Output will be accurate, reliable, or fit for any purpose. Some jurisdictions do not allow the exclusion of certain warranties; there, the exclusions apply to the fullest extent permitted, and you may have additional rights these Terms do not limit.

17. Limitation of Liability

To the maximum extent permitted by law, in no event will GooseMind LLC or its members, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to the Services or these Terms, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amounts you paid us for the Services in the twelve (12) months before the event giving rise to the liability, or (b) US$100.

These limitations do not apply to liability that cannot be excluded or limited under applicable law (such as, in some jurisdictions, liability for death or personal injury caused by negligence, fraud, or willful misconduct). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

To the extent permitted by law, you will indemnify and hold harmless GooseMind LLC and its affiliates and their respective members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use of the Services; (c) your violation of these Terms or applicable law; or (d) your violation of any third-party right. We may assume the exclusive defense and control of any indemnified matter, and you agree to cooperate.

19. Disputes, Arbitration & Governing Law

Governing law. These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

Informal resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@opengoose.ai and allowing 30 days to reach a resolution.

Binding arbitration. Except as provided below, any dispute not resolved informally will be resolved by final and binding individual arbitration administered by JAMS under its applicable rules, before a single arbitrator, seated in Santa Clara County, California, or conducted by remote means; judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. To the fullest extent permitted by law, disputes will be conducted only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Exceptions and your rights. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property or security interests. If you reside where binding pre-dispute arbitration or class-action waivers are not permitted (including many consumers in the EEA and the UK), this Section's arbitration and waiver provisions do not apply to you to the extent prohibited, the courts of your place of residence may have jurisdiction, and mandatory consumer-protection rights and courts remain available to you. Otherwise, the exclusive venue for any matter not subject to arbitration is the state and federal courts located in Santa Clara County, California.

Time limit. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

20. Export Controls & Sanctions

You must comply with all applicable export-control and economic-sanctions laws. You represent that you are not located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive sanctions, that you are not a restricted or denied party, and that you will not use, export, or re-export the Services or AI Output in violation of such laws or for any prohibited end-use.

21. Copyright / DMCA Policy

We respect intellectual-property rights and respond to notices of alleged infringement. If you believe Content on the Services infringes your copyright, send a notice to our designated agent at dmca@opengoose.ai including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act. We may remove allegedly infringing Content and terminate repeat infringers, and a counter-notice procedure is available to affected users.

22. Changes to the Services & Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new "last updated" date, or by in-app or email notice). Changes are effective when posted unless stated otherwise. Your continued use after changes take effect constitutes acceptance. If you do not agree to the updated Terms, stop using the Services and, if you wish, delete your Account.

23. Miscellaneous

Entire agreement. These Terms, the Privacy Policy, and any Additional Terms are the entire agreement between you and us regarding the Services and supersede prior agreements on the subject.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind permitted successors and assigns.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Notices & electronic communications. We may provide notices via the Services, email, or posting, and you consent to receive communications electronically.

Language. These Terms are provided in English and Simplified Chinese for convenience. In case of any conflict, the English version controls.

Apple & Google. Where you obtain the app through the Apple App Store or Google Play, additional platform terms apply. For iOS apps, you acknowledge that these Terms are between you and GooseMind LLC (not Apple); that Apple has no obligation to provide support or handle claims relating to the app; and that Apple and its subsidiaries are third-party beneficiaries entitled to enforce these Terms against you.

24. Contact

GooseMind LLC
San Jose, California, USA
General & support: support@opengoose.ai
Legal: legal@opengoose.ai
Copyright / DMCA: dmca@opengoose.ai

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